Mission, Vision and Values

Our business concept is the result of many years of development and experience as a specialist supplier to a large number of companies. Our business is also influenced by the entire organization's entrepreneurial spirit and culture – a culture that is familiar to all our employees and is firmly engrained in each of our departments.

 

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Mission:

  • We provide maximum safety and comfort for our customers through strong and competent service, consultation, training and focus on customer needs.
  • We comply with all necessary laws, have a strong sense of ethics, ethos and social responsibility.
  • We train, develop and give responsibilities to our employees.
  • We aim to be a sustainable business, where all of our employees are happy to go to work.

 

Vision:

We want to create value and cost savings for our partners through service, consultation, product customization and easily accessible webshops, as well as fast and accurate delivery.

 

Our Shared Values:

At Comtec Int. Carl Backs, we have five rules that all of our employees commit to. Our rules of conduct help to create a powerful sense of unity and a strong business that benefits our customers and partners.

 

1. Work/ Wellbeing

  • We have a shared task of ensuring everyone is having a good day, every day
  • We organize social events to build team spirit
  • We seek and expect employee input on our daily operations
  • We take responsibility for our own wellbeing and that of our colleagues
  • We show generosity and provide a safe space for everyone thanks to our positive attitude

 

2. Communication

  • We receive ongoing information from team leaders (via meetings, etc.)
  • We openly discuss the challenges we face, to find better solutions
  • We listen and provide constructive feedback on any questions or suggestions
  • We hold monthly meetings with an opportunity to offer suggestions

 

3. Dynamic

  • We take the initiative and have an energetic approach
  • We adhere to established, successful procedures
  • We show interest in our work and have a proactive attitude
  • We see opportunities and not limitations
  • We regard change as a challenge, not a problem

 

4. Team spirit

  • We have a visible leadership that creates a common direction for everyone in the company
  • We welcome diversity and use it in a positive manner
  • We share knowledge and information to help one other develop

 

5. Professional Competance/ Training

  • We develop our professionalism through internal/external training and education
  • We learn from our mistakes (but do try to limit repetitions!)
  • We devote time to training so new employees start on the right footing and feel secure in their new jobs
  • We adopt a solution-oriented approach towards our customers' needs