Mission, Vision and Values
Our business concept is the result of many years of development and experience as a specialist supplier to a large number of companies. Our business is also influenced by the entire organization's entrepreneurial spirit and culture – a culture that is familiar to all our employees and is firmly engrained in each of our departments.
Mission:
- We provide maximum safety and comfort for our customers through strong and competent service, consultation, training and focus on customer needs.
- We comply with all necessary laws, have a strong sense of ethics, ethos and social responsibility.
- We train, develop and give responsibilities to our employees.
- We aim to be a sustainable business, where all of our employees are happy to go to work.
Vision:
We want to create value and cost savings for our partners through service, consultation, product customization and easily accessible webshops, as well as fast and accurate delivery.
Our Shared Values:
At Comtec Int. Carl Backs, we have five rules that all of our employees commit to. Our rules of conduct help to create a powerful sense of unity and a strong business that benefits our customers and partners.
1. Work/ Wellbeing
- We have a shared task of ensuring everyone is having a good day, every day
- We organize social events to build team spirit
- We seek and expect employee input on our daily operations
- We take responsibility for our own wellbeing and that of our colleagues
- We show generosity and provide a safe space for everyone thanks to our positive attitude
2. Communication
- We receive ongoing information from team leaders (via meetings, etc.)
- We openly discuss the challenges we face, to find better solutions
- We listen and provide constructive feedback on any questions or suggestions
- We hold monthly meetings with an opportunity to offer suggestions
3. Dynamic
- We take the initiative and have an energetic approach
- We adhere to established, successful procedures
- We show interest in our work and have a proactive attitude
- We see opportunities and not limitations
- We regard change as a challenge, not a problem
4. Team spirit
- We have a visible leadership that creates a common direction for everyone in the company
- We welcome diversity and use it in a positive manner
- We share knowledge and information to help one other develop
5. Professional Competance/ Training
- We develop our professionalism through internal/external training and education
- We learn from our mistakes (but do try to limit repetitions!)
- We devote time to training so new employees start on the right footing and feel secure in their new jobs
- We adopt a solution-oriented approach towards our customers' needs