Mission, Vision and Values

Our business concept is the result of many years of development and experience as a specialist supplier to a large number of companies. Our business is also influenced by the entire organization's entrepreneurial spirit and culture – a culture that is familiar to all our employees and is firmly engrained in each of our departments.

Mission:

• We provide maximum safety and comfort for our customers through strong and competent service, consultation, training and focus on customer needs.
• We comply with all necessary laws, have a strong sense of ethics, ethos and social responsibility.
• We train, develop and give responsibilities to our employees.
• We aim to be a sustainable business, where all of our employees are happy to go to work.

Vision:

We want to create value and cost savings for our partners through service, consultation, product customization and easily accessible webshops, as well as fast and accurate delivery.

Our Shared Values:

At Comtec Int. Carl Backs, we have five rules that all of our employees commit to. Our rules of conduct help to create a powerful sense of unity and a strong business that benefits our customers and partners.

1. Work/ Wellbeing

• We have a shared task of ensuring everyone is having a good day, every day
• We organize social events to build team spirit
• We seek and expect employee input on our daily operations
• We take responsibility for our own wellbeing and that of our colleagues
• We show generosity and provide a safe space for everyone thanks to our positive attitude

2. Communication

• We receive ongoing information from team leaders (via meetings, etc.)
• We openly discuss the challenges we face, to find better solutions
• We listen and provide constructive feedback on any questions or suggestions
• We hold monthly meetings with an opportunity to offer suggestions

3. Dynamic

• We take the initiative and have an energetic approach
• We adhere to established, successful procedures
• We show interest in our work and have a proactive attitude
• We see opportunities and not limitations
• We regard change as a challenge, not a problem

4. Team spirit

• We have a visible leadership that creates a common direction for everyone in the company
• We welcome diversity and use it in a positive manner
• We share knowledge and information to help one other develop

5. Professional Competance/ Training

• We develop our professionalism through internal/external training and education
• We learn from our mistakes (but do try to limit repetitions!)
• We devote time to training so new employees start on the right footing and feel secure in their new jobs
• We adopt a solution-oriented approach towards our customers' needs